Privacy Policy

1. General information

This privacy policy explains how SIA "Kaukāza Nami" (reg. no. 40203155168, registered address: Kaukāza iela 11, Riga, Latvia) collects, processes and protects personal data received from users of our website. The policy applies to information collected through the contact form, inquiries and other communication channels.

2. What information we collect

We may collect the following personal data:

• Name and surname;
• Email address;
• Phone number;
• Communication message or notes;
• Information about the apartment or service you are interested in;
• Technical data (IP address, browser type, device information) as determined by cookie usage.

3. Why we process data

Personal data is processed in order to:

• Respond to your requests and applications;
• Communicate with you about the Zelta Ozols project;
• Prepare and send offers;
• Improve website operation and user experience;
• Fulfil legal obligations.

4. Legal basis

The legal basis for data processing is the preparation of a contract or pre-contractual relationship (processing of applications), as well as the data subject's consent where requested separately. Technical data is processed on the basis of legitimate interest in order to ensure website security and functionality.

5. How long we keep data

Contact form applications are kept as long as necessary for their review and communication, usually up to 24 months after the last contact. After this period, the data is deleted or anonymised, unless a longer retention period is required by law.

6. Who we share data with

Data is not transferred to third parties except where necessary for the provision of services (e.g. email server, IT infrastructure maintenance) or as required by law. All processors are bound by confidentiality and security obligations.

7. Your rights

You have the right to:

• Access your data;
• Rectify incorrect information;
• Delete your data ("right to be forgotten");
• Restrict data processing;
• Object to processing;
• Transfer data;
• Withdraw consent.

8. Cookies

The website uses cookies and similar technologies. You can manage cookie usage through your browser settings or our cookie management tool. For more information, please see the separate Cookie Policy.

9. Contact

For questions about personal data processing, please contact us:

• SIA "Kaukāza Nami"
• Address: Kaukāza iela 11, Riga, LV-1039
• Email: eriks@zeltaozols.lv
• Phone: +371 29 234 119